SBI Customers Alert: If you are a State Bank of India (SBI) customer, then there is great news for you. State Bank of India has given the necessary information for its more than 45 crore customers. The bank has appealed to its customers to avoid phishing i.e. fraud. The bank has issued guidelines for this.
Customers Can Complain Here
Phishing is a general term for e-mails, text messages as well as websites sent to customers by cybercriminals. The terms are designed in such a way that they appear to have come from well-known and trusted businesses, financial institutions, and government agencies with the intention of collecting personal, financial, and sensitive information. To report a suspicious email using SBI’s name, you can write to email@example.com.
SBI Customers Alert: Customers are being cheated like this
– Phishing attacks use both social engineering and technology to steal customers’ personal identification data and financial account credentials.
– Fake e-mail is sent to the customer from a valid internet address.
– In the email asks the customer to click on the hyperlink provided in the mail.
Clicking on the hyperlink takes the customer to a fake website that looks exactly like the real site.
Usually, mails sent by cybercriminals will either lure customers with rewards or warn of a penalty for not completing a task.
The customer is asked to update his personal information, such as password, credit card, bank account number, etc.
Where the customer is asked to fill in the personal details and click on the ‘Submit’ button.
After which the customer gets an error page and then the customer falls prey to them.
See the do’s and don’ts to avoid phishing?
1. Do’s and don’ts
– Don’t click on any link that comes through e-mail from an unexpected source. It may contain incorrect code or maybe an attempt to ‘thug’.
– Do not provide any information on a page that appears as a pop-up window.
– Never disclose any personal information via text message, including account numbers, passwords, or any combination of sensitive information that could be used fraudulently.
– Never share your password in response to an unsolicited request over the phone or over e-mail.
– Always remember that information like Password, PIN, TIN, etc. is completely confidential and not even known to the employees/service personnel of the Bank. Therefore, you should never disclose such information even if asked for.
2. What to do
– Always log on to the site by typing the proper URL in the address bar.
Provide your User ID and Password only on the authenticated login page.
– Before providing your User ID and Password, please ensure that the URL of the login page begins with the text ‘HTTPS://’, not ‘HTTP://’. Explain that ‘s’ stands for ‘secure’ and indicates that the web page uses encryption.
– Please also see LockSign and VeriSign Certificates located on the right side of the browser.
– Regularly update your computer with anti-virus software, spyware filters, e-mail filters, and firewall programs for protection.
– Check your bank, credit, and debit card statements regularly to make sure all transactions are valid.
Please remember that the Bank will never ask you to verify your account details through e-mail.