FASTag: Paytm Payments has devised a fast redressal mechanism that identifies incorrect deductions and promptly clams back the excess charge.
FASTag has become mandatory on toll plazas. But there are still complaints about cutting more money through Fastag. Paytm has taken the initiative to get this amount back. Paytm Payments has developed a fast redressal mechanism. It claims to immediately return the extra charge by identifying the wrong deduction.
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The company said in a statement that ‘Paytm Payments Bank has developed a system to solve the excess charge charged customers in fast mode. It thoroughly examines the toll transactions and the toll plaza complex. Paytm Payment Bank says that it has settled 82 percent of the cases of its FASTag customers. However, it is important that you have purchased Fastag from Paytm.
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2.6 million FASTag users
Paytm Payment Bank has announced that it has provided a refund facility to 2.6 lakh FASTag users who had wrongly deducted money at the toll plaza in the year 2020. Satish Gupta, MD, and CEO of Paytm Payment Bank said, ‘We want to empower our customers to provide a simple and hassle-free travel experience on the road. In this process, we are supporting our users in every way. Any complaints they face at the toll plaza help fast. It is always our endeavor to charge the users the appropriate toll every time.
You will have to pay a double charge, discount on the two-wheelers
if you have not yet installed your vehicle FASTag, get it done as soon as possible, because for this you may have to pay a double toll charge. In the country, it is mandatory to impose FASTag on all vehicles except just the two-wheelers.
